Kia of South Austin Reviews & Testimonials
Looking for testimonials and reviews about Kia of South Austin? View recent reviews and learn what our customers are saying about us, in their own words. Have something to share or want to leave a review for us? Click the link below and let your voice be heard. We appreciate your feedback and patronage.
Service staff was pleasant to deal with, & kept me informed on the repair process of the car.
I had great experience with my Kia Sorento service. Everything was smooth and well organized.
Went for my first service (oil change and tire rotation) on my Kia Rio5. The service department was organized and I was promptly greeted with a service advisor. Wait time was minimal and I was on my way out in a jiffy.
Service is ALWAYS efficient. Anthony gets me in and out when I come in for routine maintenance for my Telluride!
As always, very quick, friendly and amazing service. Very much appreciated. Kia Of South Austin will always be my Kia dealership.
Fast service on a recall. Comfortable waiting room with coffee and vending machines. Friendly and polite service writers.
It was great to have business with u guys and salesman is good and helpful
Great experience. Peter was super! Explained everything. I came in for an oil change. Had a recall taken care of.
I've dealt with them for a long time. They are always very nice and accommodating. They have good communication. The service advisor Peter was great at letting me know what was going on with vehicle. Would recommend them.
Was taken very good care by my dealer he explained everything that was been done to my car.
THE GUY THAT HELPED US WAS AWESOME šš¾ HIS NAME WAS PETER HON IF YOU EVER NEED HELP CONTACT HIM I CANT SAY IT ENOUGH HE IS AWESOME, GREAT CUSTOMER SERVICE, REACHED OUT TO US FROM THE TIME WE DROPPED THE CAR OFF UNTIL THE TIME IT WAS READY FOR PICK UPā¦ NOT TO MENTION HE CAME IN ON HIS OFF DAY TO MAKE SURE WE WERE TAKEN CARE OFā¦ THANKS AGAIN PETER YOU MADE MY MOM DREAM COME TRUE AND DRIVING IN STYLE FOR CHRISTMAS
Right on time great service always from the service writer to the management. Thanks happy holidays to all.
Fast, easy, and professional. I never fear needing to take my vehicle in for itās regular maintenance.
All I have to say is Crizelda Valencia is the best there is. She explained everything that was going to happen and in the amount of time I would have to wait. There was no surprise charges. Everything with my appointment was great.
Extremely impressed with the service and Asst. Service Manager - Anthony Sahdov. Mr. Sahdov communication with me was excellent, as he kept me informed with status updates on my vehicle repair. There were no surprises as to what was covered by warranty and what wasnāt. I as amazed at the timeliness of the repair, considering what needed to be donetomyvehicle.
Always the same friendly service. Thank you Kia for always looking out for my needs.
Jonathan and Joseph Talley always take such good care of me in the service department! Gold star for them (-:
This past weekend, I bought a used Dealer Certified 2023 Kia Sorento I found online from KOSA. Our sales rep., Jose Urrutia, whoād only been with the dealership for 6 weeks, did an excellent job; answering all of my questions, quickly getting answers for the questions he didnāt know and following up after the sale! The finance group was outstanding as well with all of the same issues. The entire experience was great, easy and painless! If only the entire industry could figure out how to do this in less than 3 hoursā¦. Oh well, I guess we canāt get ...
Exceptional service..friendly staff..my car was fixed and ready to go in one day! Thank you to all that were involved in taking good care of my issues!
Service completed in a timely manner. Much quicker than initially estimated. And service advisor was very courteous.
Very good customer service. Crizelda Valenc deserves a āGold Starā! The waiting area was quiet and comfortable, which is not the case in a lot of dealerships.
They are super polite and readily available to help me with any questions or issues I've had about my car. Will definitely recommend this dealership to anyone looking to buy a car or needing service on their KIA.
I can't comment on the rest of the dealership, but the service department diagnosed and repaired my recent problem quickly. My "home" dealership's service department had 3 shots at it but couldn't even diagnose the problem. My service manager at Kia South Austin, Salvador Ortega, was very personable, knowledgeable and actively listened to my description of the problem so the technician could get to the diagnosis quickly. If they weren't so far from my home (in SanAntonio), I'd definitely use them all the time!
Jonathan was very friendly and explained everything clearly. He advised about what my car needed but was not pushy. He offered me an Uber ride and my car got a wash. Everything was great! I had a discount and he applied it without issue.
Received great customer service from Luna. My appointment was handled on time, work was completed within the timeframe that she quoted me.
Good service come see them Luna is great at helping good dealer and service thank you
Very positive attitude, works hard to make you feel valued. Clearly describes what service is needed.
The service department told me it would take about 2 hours to complete my service. They were completed in 2 hrs while I waited. Excellent service.
We bought our EV here and have been having it serviced as needed ever since. Timely service and good communication. Iām very happy with their products and service.
They diagnosed the battery and replaced it, car starts right up now! They also let me know my brake pads need replacing but that has to wait until next month when I have a bigger paycheck. Drop off and checkout was a breeze.
Great service department. Anthony was very helpful and took care of my car in a quick and timely manner.
Always had positive experience with dealer. Not pushy and always respectful of my time and money.
Everything youād hope for in a relationship with a dealership. Competitive prices on the services they give, and great service with complimentary rides, places to sit during service etc. my agent was awesome too
Always great customer care and service. Crizelda service advisor was a gem to work with .
Great service, professional and reliable staff, especially happy with all service received today on my Kia Soul.
Really great service, quick with working on my car, friendly workers. All around enjoy going to this location
I am very impressed with Kia Service of South Austin. Jonathan helped me with my car service WAY and ABOVE my expectations. He is courteous, professional, customer centered and knowledgeable. I will definitely return for further service. Thank you Jonathan.
They was very fast and Ms. CRIZELDA V. WAS GREAT AND VERY HELPFUL Thanks KIA
The Service department was great today.Anthony S. was efficient and professional. Look forward to the next visit
Joseph is amazing! He is so polite and makes sure i know everything thats going on, and always gives the best service when i come in!
Only recently bought my used 2022 KIA Telluride and so far Iāve made 2 visits (KIA South Austin) for regular check ups. Had a great experience both times. This second time they washed my car before pickup. Top notch!
Anthony S. on the service team always makes getting my Telluride serviced a seamless event. He actually talked me out of some services I had selected which saved me money. This is my 7th Kia from KOSA, I will return.
My service advisor was extremely kind and very knowledgeable. She took excellent care of me when I dropped my Telluride off and was even more helpful when I picked it up!
I was treated very well with a frustrating problem. I'm thankful for their paitence!
Really appreciate your time they're very friendly and professional in your job 100% recommend
Everyone here was really kind and straight forward about the maintenance needed on my vehicle. I've been to other dealers and sat for hours, I was checked on constantly and service was fast. I definitely recommend South Austin Kia.
They have always been efficient and excellent with their service. This is the third KIA they have serviced for me.
You did a great job. Job well done. Nobody could have done it any better.
Hello, I think that your service department is very nice. I was greeted right away and the car waiting room was air conditioned and had a strong wifi signal. Also there was free coffee and tea. Plus, when I went downstairs to pay for the service, the keys were handed back professionally. I liked the way we were asked to pay.
Jonathan was kind, nice, and efficient. As a customer for yearsā¦ this was the first time I was treated this way. Thank you Jonathan!
Great job. Fast and friendly staff was knowledgeable and took great care of me .I will be back again
Great service. My advisor David Norris Jr was great . He was very professional,explained the process and the amount of time to complete the process.
From the first day I visited to buy my car until the present, this dealership has been superbly friendly, the salesman was knowledgeable about the (at that time, 2021) limited inventory, and the service department has always treated me with respect,friendliness, and thorough explanations of services needed. I won't let any other services or mechanics touch it.
Quick and friendly service all around. Was in and out relatively quickly and my car is running well
Efficient, respectful, and helpful. Canāt say enough about this service department. Thanks for taking care of me today!
Completed service well before expected time and at a reasonable price. Very helpful during the process.
Manuel Simental and his service team are first class and have great attention to detail. JP in parts ordered some assessories, was very friendly and fast getting them in. Thank you all. RB
Timing and accuracy. Luna is a friendly trusted advisor. KIA South is my preferred choice.
I was treated very nice. Very professional. Waiting was accommodated. Overall great experience. I will definitely return
Great service. Weāll be coming back in the future. Car was clean when we got it back.
I waited the exact amount of time that they estimated. Quick and effective. It was a bit more expensive then I was planning on spending
Luna good customer service ever good service tanks Nex time good mache May Day tanks
Good service, nice team, quick work, like the use of technology to provide updates. Thanks
Got in and out to get my car serviced so fast! The young lady who helped me in the service department was super helpful, polite, and thoughtful. Great experience!
Great experience. Bought my Kia Rio here and I've had serviced twice here. Great ppl! Wonderful waiting room
Great service. Transparent deals. Quick and reasonable prices. Very client friendly. Luna was exceptional. Great.
Wow Luna got me in for the recalls inspection and complete once over with my car. Shes fantastic!! She is so personable and competent, I love that I got her. Lucky me with the whole crew!!
Great service! Purchased my car here and take it in regularly for oil changes and check ups.
It is a amazing place for servicing your car I am do pleased with the work and experience that I had at Kia of South Austin
Joseph was awesome! He explained everything and was very patient and respectful. Thank you Kia of South Austin.
We appreciated the great service we received from Camilo when we bought our Sorento. There was no pressure, no hidden agenda - only great, honest service. Camilo did his best to show us the SUV and answer all of our questions. We definitely recommend Camilo to anyone needing to buy a vehicle. Joe in Finance also did a great job on the loan application, warranty and other paperwork.
Excellent and timely service. I have always been pleased with the service at Kia South Austin.
Reviews & Testimonials | Kia of South Austin
